Politique de Confidentialité.

This Privacy Policy applies to the web application CS CONNECT, developed and operated by CS Connect Agency and available at https://www.csconnect-agency.com. CS CONNECT is an educational platform that connects parents, students, teachers and private tutors for home tutoring, learning-center support, academic follow-up and the organization of academic olympiads.

This policy explains what personal data CS CONNECT collects, including data obtained when you sign in with your Google Account, how this data is used, stored, shared and protected, and how you can request its deletion. By using CS CONNECT or signing in to your account, you acknowledge the practices described below. Contact for any privacy matter: infos.csconnect@gmail.com.

CS CONNECT follows the data-minimization principle and only collects the information strictly required to operate your user account and the educational services:

• Identity and contact data: full name, first name, email address, phone number, Mobile Money payment number (for tutor payouts), country, city and neighborhood, provided directly by you in our forms.
• Google user data (Google Sign-In / OAuth 2.0): when you choose to sign up or sign in with Google, CS CONNECT only requests the basic scopes openid, email and profile. Through these scopes we receive your verified email address, your display name, your profile picture URL and your unique Google account identifier. CS CONNECT does not request or access your Gmail messages, Google Drive files, Google Contacts, Google Calendar or any other Google service data.
• Educational and application data: school level, class, school, subjects taught, academic background, experience, lesson reports, attendance and documents voluntarily provided by tutor applicants (ID document, diploma, certificates).
• Technical and session data: encrypted authentication tokens, interface preferences (French/English language, light/dark theme) and security logs required to prevent fraud and keep the service running.

Each piece of data collected by CS CONNECT serves an explicit and legitimate purpose:

• Authentication and account management: we use your Google email address, name and Google account identifier only to authenticate you, create your CS CONNECT account, link your Google sign-in to an existing account using the same email address, and display your name and email in your dashboard (Parent, Teacher, Tutor or Administrator).
• Delivering educational services: processing tutoring requests, assigning lessons to qualified teachers and tutors, producing academic progress reports and managing olympiad registrations.
• Billing and payouts: generating invoices, recording payments and paying tutors according to validated contracts.
• Communication and support: answering your support requests and sending operational notifications related to your lessons or application.

We do not use your data, and in particular your Google user data, for advertising, marketing profiling, resale or any purpose unrelated to the features described above.

CS CONNECT's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Limited purpose: Google user data is used only to provide and improve the user-facing sign-in and account features visible in CS CONNECT.
• No transfer: Google user data is not transferred to third parties, except to our infrastructure providers as necessary to provide the service, to comply with applicable law, or as part of a merger or acquisition with prior notice to users.
• No advertising: Google user data is never used to serve advertisements, including retargeting, personalized or interest-based advertising.
• No sale and no AI training: Google user data is never sold, never shared with data brokers or information resellers, and never used to develop, improve or train generalized artificial intelligence or machine learning models.
• No human reading: humans do not read Google user data unless you give us explicit consent (for example for a support request), it is necessary for security purposes (investigating abuse), or to comply with the law.

CS CONNECT never sells, rents or trades your personal data. Your data is only accessible to the people and technical providers strictly necessary to run the service:

• Authorized CS CONNECT administrative staff: only for validating tutor applications, managing contracts and user support.
• Secure infrastructure providers: application hosting (Vercel) and database / authentication (Supabase), bound by strict security and confidentiality commitments and acting only on our instructions.
• Legal obligations: when required by law or by a competent judicial authority.

Data is stored in a managed PostgreSQL database operated by Supabase. All communications between your browser and our servers are encrypted with HTTPS/TLS, and data is encrypted at rest by our providers. Database access is restricted by Row Level Security policies so that each user can only access data matching their role. Passwords are never stored in plain text and Google authentication tokens are handled by our authentication provider and never exposed publicly.

Account and profile data, including the Google email, name and identifier received at sign-in, are kept for as long as your CS CONNECT account remains active, in order to provide continuity of your academic follow-up and history.

When you request account deletion, your personal data and the data associated with your Google sign-in are deleted or anonymized within a maximum of 30 days, except accounting or contractual records that we are legally required to keep.

• Access and correction: you can view and update your information from your dashboard or upon request.
• Full deletion: you can request the deletion of your account and all associated data by emailing infos.csconnect@gmail.com.
• Revoking Google access: you can remove CS CONNECT's access to your Google Account at any time from https://myaccount.google.com/permissions (Google Account > Security > Third-party apps & services).

CS CONNECT only uses functional and security cookies required to keep you signed in (Supabase SSR authentication) and browser local storage to remember your display preferences. No third-party advertising or tracking cookies are used.

Services intended for minor students are provided under the responsibility and consent of their parents or legal guardians, who manage tutoring requests and related payments.

CS CONNECT may update this Privacy Policy to reflect changes to its services or legal requirements. Users will be notified of any material change to how CS CONNECT uses Google user data, and the last update date is always shown on this page. For any question about your personal data, contact CS Connect Agency at infos.csconnect@gmail.com.